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Dr. Rick Brinkman | Dr. Rick Kirschner

Dealing With Difficult People : 24 Lessons For Bringing Out The Best In Everyone

McGraw-Hill (Feb 20, 2003)

9780071416412

| Paperback

48 pages | 147 x 221 mm | English

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Dewey 651

Subject

Conflict Management
Interpersonal Communication
Interpersonal Conflict
Interpersonal Relations
Psychology, Industrial

Plot

THE MCGRAW-HILL PROFESSIONAL EDUCATION SERIESThese quick reads, based on McGraw-Hill bestsellers, are designed to meet the needs of busy people. Titles in the series focus on each book’s main themes and action ideas, reduced to a manageable page count for on-the-go readers.Specific strategies for understanding the 10 types of problem people and influencing them to adopt positive behaviors.