Mike and Alison welcome their first guests to the B&B, determined to get a five-star review. The Plaguers idolise Thomas, and Pat teaches Mary the joys and pitfalls of package holidays.

Mary finally finds her voice, and Kitty teaches the captain about living in the moment.

The ghosts' thoughtless behaviour sends Alison into a meltdown. Will she forgive them?

Wholly unprepared, Alison and Mike are forced to host a last-minute children's party.

The ghosts make a surprise friend, and Alison goes to war with their neighbour.

Mike and Alison reach boiling point over the B&B. Can Robin overcome his biggest fear?

The spectres are touched to discover that Alison has given them each a Christmas gift, so they rack their brains to come up with a special present for her in return.