The sales staff of the defunct Grace Brothers move to the hotel they inherited.

The staff's first full day at the lodge proves more complicated than they expected.

Mrs. Slocombe is on trial for speeding and stealing a horse cart.

Mr. Rumbold announces that some Americans are going to come for the weekend and everyone has different chores to perform since the hotel has no staff yet.

After posing for the hotel's staff for a photoshoot in the evening the electricity is cut off due to a storm. When Mrs. Slocombe's cat goes missing, everyone wanders in the dark to try and find it.

The gang acts like a staff, trying to satisfy every need the American tourists have.